By submitting an online order form, or by using Spreehosting's
service, Customer hereby agrees to the following Privacy Policy.
Customer agrees that it shall comply with and require its end users to comply
with this Privacy Policy, Spreehosting's Terms of Service (TOS), Spreehosting
Acceptable Use Policy (AUP), and Spreehosting's No-Spam Policy (NSP).
In this document, the word "Agreement," with a capital "A," refers to the TOS,
the AUP, the NSP, and the Privacy Policy collectively.
1. Introduction.
Spreehosting respects the privacy of every individual who visits its Web
sites and uses its services. This privacy statement provides notice of the
standards and terms under which Spreehosting protects the privacy of
information supplied by visitors to sites on the World Wide Web that are owned
and operated by Spreehosting, including www.spreehosting.com. This
privacy statement provides notice of our information collection practices and
of the ways in which your information may be used. This policy may change from
time to time, so please check back periodically to review this information.
2. Personally Identifiable Information.
Spreehosting typically receives specific data about its Web site
visitors only when such information is provided voluntarily, such as when our
visitors request information, purchase or enroll for services, provide resume
information for employment opportunities, or send us e-mail. Of course, some
of these activities require that you give us information, such as when you
make a purchase, use a credit card or electronic payment service to pay for
Spreehosting, submit your resume, or request certain types of information.
We collect the following types of information about
you.
Contact Information
- Name
- Company
- Postal Address
- City
- State
- Country
- Zip code or postal code
- Email address
- Telephone number
- Fax number
- Internet domain name
Financial Information
- Credit or debit card information
- Cardholder name
- Card number
- Type of card (e.g., Visa, Mastercard)
- Expiration date
- Security code
- Paypal account information
- Email address of PayPal account
- AlertPay account information
- Email address of AlertPay account
Verification Data
- Internet Protocol (IP) address for fraud-prevention
purposes
Other Information
- Social Security Number (SSN), Federal Employer
Identification Number (F.E.I.N.), or other Tax I.D. Number (this is
collected if you join our affiliate program, so that we can comply with
United States federal income tax laws.
When you provide personally identifiable information to
Spreehosting through one of our Web sites, it will be used to fulfill
your specific request. However, Spreehosting reserves the right, in its
discretion, to send you bulletins and other important information about your
Spreehosting services.
Spreehosting currently sends service
communication e-mails through www.spreehosting.com and www.speser.com.
The service communication e-mails are essential to our
registering you for service and to our continuing provision of services to
you. Therefore, you may not opt out of receiving these e-mail messages.
Spreehosting will not, however, sell, trade, or
otherwise disclose your personally identifiable information unless we are
authorized or legally required to do so, or in the case of imminent physical
harm to any person. On those Spreehosting sites where you may provide
Spreehosting with credit card, electronic payment service, or other
ordering information via the Web, Spreehosting protects and secures this
information by employing commercially customary Web-based security and
encryption protocols, an example of which is the Secure Socket Layer (SSL). On
those sites where you voluntarily offer any feedback, data, answers,
questions, comments, suggestions, ideas or the like, Spreehosting will
treat that portion of the information as non-confidential and non-proprietary
and, except as otherwise expressed in this privacy statement, Spreehosting
assumes no obligation to protect such information from disclosure.
3. Non-Personally Identifiable (Generic)
Information.
In general, Spreehosting gathers some generic information automatically.
Generic information does not reveal the identity of the visitor. It usually
includes information about the Internet address assigned to your computer, the
number and frequency of visitors, and the Spreehosting sites visited.
Spreehosting gathers this information for the limited purpose of
determining customer service and Web site needs. We accomplish this by using
certain technologies, including "cookies" (a technology that can be used to
provide the visitor with tailored information about Spreehosting
services). Spreehosting does not combine information collected in this
way with any personally identifiable information. You can set your Web browser
to notify you when you receive a cookie and you can refuse it. However,
refusing some cookies may make it impossible to use or navigate the Spreehosting
Web site properly.
4. Your Spreehosting-Hosted Web Site, Bulletin
Boards, Chat Rooms and Third Party Sites.
Information that you disclose in a public space, including on any bulletin
board, chat room, or Web site that Spreehosting may host for you as part
of your Spreehosting services, is available to anyone else who visits
that space. Spreehosting cannot safeguard any information you disclose
in these locations. Additionally, Spreehosting Web sites may contain
links to sites that belong to third parties unrelated to Spreehosting.
Spreehosting cannot protect any information you may disclose at these
sites and recommends that you review the privacy policy statements of those
sites you visit.
The Live Chat system that Spreehosting uses for customer support is a
one-on-one chat. Spreehosting owns or licenses the Live Chat software
and operates it on Spreehosting's server and network. No third party
collects any information that you provide through the Live Chat system.
Spreehosting may retain and use logs of the Live Chat sessions for any
of the following purposes:
- to analyze and resolve system problems;
- to compile and update frequently asked questions
(FAQ) and entries in the customer support Knowledge Base;
- to report problems to and obtain technical support
from Spreehosting's vendors, suppliers, or service providers;
- to train personnel providing support to customers
via Live Chat;
- to evaluate the job performance of personnel
providing support to customers via Live Chat;
- to measure the effectiveness of Live Chat in
providing support to customers;
- to improve the quality and effectiveness of Live
Chat in providing support to customers; or
- to perform any other internal task related to
providing services to Spreehosting customers, provided that
performance of the task does not require disclosure of any of the contents
of a chat session without the customer's prior permission.
5. Exceptions and Limitations.
Notwithstanding the foregoing and in compliance with applicable laws, Spreehosting
(i) cooperates fully with state, local, and federal officials in
any investigation relating to any content (including personal or private
electronic communications transmitted to Spreehosting) or purported
unlawful activities of any user of the Spreehosting Service, and (ii)
takes reasonable measures to protect its proprietary rights. For the limited
purposes of accomplishing such cooperation and measures and in compliance with
applicable laws, Spreehosting may be required to disclose personally
identifiable information.
In addition, Spreehosting may elect to monitor the areas of
communication of any kind (i) to satisfy any law, regulation, or government
request; (ii) if such disclosure is necessary or appropriate to operate
Spreehosting's business; or (iii) to protect the rights or property of
Spreehosting or others.
In the event that Spreehosting plans to transfer your information to a
third party incident to a potential or actual sale of any of Spreehosting's
assets or stock, or incident to any bankruptcy proceedings involving
Spreehosting, Spreehosting will:
- Notify you by e-mail, at the e-mail address then on
file for your account, at least thirty (30) days prior to the transfer
taking place; and
- Give you the opportunity to decide whether you wish
for your information to be transferred to the third party. Please note,
however, that if you choose not to allow your information to be transferred
to the third party, you may have to terminate or cancel your service with
Spreehosting. At the time of providing notice to you of the upcoming
transfer of information to a third party, Spreehosting will tell you
whether you will have to terminate or cancel your service, should you decide
not to allow Spreehosting to transfer your information to the third
party.
7. Applicable Laws.
AS A MATERIAL CONDITION OF USING THIS WEB SITE OR SPREEHOSTING, HOSTING
SERVICES, OR BOTH, CUSTOMER AND SPREEHOSTING. AGREE THAT THE USE OF THIS
SITE IS BOUND AND GOVERNED BY THE LAWS OF THE STATE OF MISSOURI AND OF THE UNITED
STATES OF AMERICA, REGARDLESS OF WHERE CUSTOMER MAY RESIDE, ACCESS THE
INTERNET, OR CONDUCT HIS, HER, OR ITS BUSINESS.
MOREOVER, CUSTOMER ACKNOWLEDGES AND AGREES THAT SPREEHOSTING RECEIVES AND
STORES PERSONALLY IDENTIFIABLE INFORMATION ON SERVERS LOCATED WITHIN THE
UNITED STATES OF AMERICA. FURTHERMORE, CUSTOMER ACKNOWLEDGES AND AGREES TO
SUCH FLOWS OF HIS OR HER PERSONALLY IDENTIFIABLE INFORMATION ACROSS BORDERS
FROM HIS OR HER COUNTRY TO THE UNITED STATES OF AMERICA.
SPECIAL NOTICE TO CUSTOMERS LOCATED OUTSIDE THE UNITED STATES OF AMERICA.
Spreehosting's Web site and services are operated
by Spreehosting, existing in the State of Missouri, United States of America.
Spreehosting's site and services can be accessed by visitors and customers from
countries around the world. Such countries may have differing laws with respect
to Internet communications, the formation of contracts, consumer protection issues,
privacy, and the transfer of personally identifiable information.
8. Changes in this Privacy Statement.
If we decide to change our privacy policy, we will post those changes in this
privacy statement, on the home page, and in other places we deem appropriate
so that you are aware of what information we collect, how we use it, and under
what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please
review it frequently. If we make material changes to this policy, we will
notify you here, by email, or by means of a notice on our home page.
9. Contact Us.
If you have any questions or suggestions regarding our privacy policy, please
contact us at: cs@spreehosting.com, or at our postal address:
Rusty Jordan
Spreehosting
Attention: Privacy Officer
3 Delafield Dr.
Ft. Leonard Wood, MO 65473
10. Access to Personally Identifiable Information.
If your personally identifiable information changes, or if you no longer
desire our service, you may update it by making the change on our member
information page or by e-mailing our Customer Support at cs@spreehosting.com.
11. Sharing of Information.
Agents
We use an outside credit card processing company to bill you for services.
This company does not retain, share, store or use personally identifiable
information for any purposes other than to bill you for our services.
Service Providers
We use other third parties to provide various additional services for you on
our Web site. When you sign up for the additional services, we will share
certain elements of the information you provide to us as necessary for the
third party to provide that service.